diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 8312712220
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to complete the login process. This method allows for easy login without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you don't receive the OTP after sending, wait for the allotted time before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should get your app up and running smoothly again.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, and bonus amounts cannot be withdrawn. This means users can access their earnings from gaming activities once they meet the Rs. 100 minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details. Saving this information is a necessary step to facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays may cause the process to extend up to 24 hours beyond that timeframe. This delay can disrupt the expected completion time, though it is not the norm.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to ensure your withdrawal request is being processed. If you don't see the funds in your wallet account within 24 hours, you can contact their care centre for assistance.
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